Thank you for choosing Terrain Tek. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction.
Shipping Coverage
- We currently ship within the contiguous United States.
Shipping Costs
- Complimentary shipping on all orders within our shipping zones.
- No hidden shipping fees.
Order Processing Time
- Processing occurs within 1-2 business days, Monday to Friday.
- Order cutoff time: 2:00 PM (MST).
Transit Time
- Expected delivery time: 2-7 business days, shipped Monday to Friday.
- Delivery times are estimates and may vary based on the destination and other factors.
- If you have not received your order within three days after the expected delivery period, please contact us at sales@terraintek.com.
Tracking Your Order
- You will receive an email notification after dispatch.
- We do not use specific shipping companies; this is specialized transportation handled directly by the supplier.
- If you have any tracking queries, our support team is ready to assist.
Order Modifications and Cancellations
- Weekend orders are processed the next business day.
- Contact our customer service for any order changes at our Contact page
Refund and Returns
- For information on refunds and returns, please visit our Refund & Return Policy.
Policy Updates
- We periodically update our Shipping Policy.
- Stay informed by checking our website for the latest information.
Company Information
Company Name: 955 Sycamore LLC
DBA: Terrain Tek
Address: 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801, United States
E-mail: sales@terraintek.com
Phone: (888) 726-4343
EIN Number: 99-4522206
Business Hours:
Monday - Saturday, 9am- 5pm MST